Legal · Privacy
Privacy Policy.
Effective date: July 30, 2026
HUMANX (“we”, “us”) builds human-optimization software — the HUMANX apps, HUMANX IQ, FitSNAP, LabIQ, and related services (together, the “Service”). This policy explains exactly what we collect, why, who processes it, and the control you keep. The short version: your data exists to power your results, it is never sold, and you can delete it at any time.
1 · What we collect
- Account data — email address, name, sign-in credentials, and membership tier/status.
- Profile data — the details you choose to add: age, height, weight, body-fat estimate, goals, training experience, injuries, dietary preferences, and safety/medical notes you enter.
- Logs — food, workouts, cardio, supplements, recovery, check-ins, habits, and notes you record in the app.
- Photos you submit — images or videos you deliberately send to FitSNAP or IQ (meals, labels, physique photos, lab reports, form videos). Photos are used for the analysis you requested.
- Biomarkers you add — lab values you type into LabIQ or upload for interpretation.
- Wearable data — only if you connect a wearable — recovery, sleep, strain, and heart-rate metrics from a device you explicitly link (e.g. WHOOP). Never collected unless you connect it, and disconnecting stops the sync.
- Technical basics — device type and app version, used for reliability and support. We do not run third-party advertising trackers in the app.
2 · How we use it
- To run the Service — your plan, targets, logs, streaks, and dashboards.
- To personalize — HUMANX IQ and FitSNAP use your profile, logs, and biomarkers so answers fit you, not a template.
- To sync — your data follows your account across devices.
- To support you — answering messages you send us and fixing problems.
- To communicate — service emails about your account and membership; marketing only where permitted, always with an unsubscribe.
3 · AI processing & third parties
When you use HUMANX IQ or FitSNAP, your question or photo — plus relevant context from your profile and logs (goals, training, nutrition, biomarkers you’ve added) — is transmitted to Anthropic, our AI provider, and processed by the Claude API solely to generate the response you asked for.
- This happens only when you take an AI-powered action (asking IQ a question, scanning a photo with FitSNAP, generating or adjusting a plan) — and only after you have agreed to AI data sharing in the app. You can revoke that consent at any time in Account → AI data sharing.
- Content submitted through our AI features is not used to train Anthropic’s models. It is processed to produce your answer under our commercial agreement, subject to Anthropic’s API terms.
- We send the minimum context needed to make the answer accurate. We do not send your payment details to the AI provider.
- Other processors we use to run the Service: Supabase (database, authentication, and file storage), Netlify (hosting and form handling), and email delivery providers for messages we send you. Each processes data only on our instructions to provide their service.
HUMANX IQ provides education, not medical advice. Always consult your physician before medical decisions.
4 · Payments
Payments are processed by Stripe (web) and Apple (In-App Purchase on iOS). HUMANX never sees or stores your full card number. Stripe and Apple handle payment data under their own privacy policies; we receive only what we need to run your membership — tier, status, and billing period.
5 · Sharing — and what we never do
- We do not sell your personal data. Ever. We also do not share it with data brokers or advertising networks.
- We share data only with the processors listed above (AI, database/hosting, payments, email), strictly to operate the Service.
- Community features (HUMANX Network) show only what you choose to make public on your profile.
- We may disclose information if the law genuinely requires it, or to protect the rights and safety of members and the Service.
- If HUMANX is ever part of a merger or acquisition, your data remains protected under this policy and you will be notified of any change.
6 · Storage, security & retention
Your data is stored with Supabase on infrastructure in the United States, encrypted in transit (TLS) and at rest. Access is restricted to your authenticated account; photos and videos live in private storage buckets. We keep your data while your account is active. When you delete your account, your data is deleted as described below.
7 · Your rights & deleting your data
- Access & export — you can view your data in the app and export reports (e.g. bloodwork summaries) at any time.
- Correction — edit your profile, logs, and biomarkers directly in the app.
- AI consent — turn AI data sharing off at any time in Account → AI data sharing; IQ and FitSNAP will ask again before their next answer.
- Deletion — use Delete account in the app’s Account area to permanently delete your account, profile, logs, biomarkers, photos, and push tokens. You can also email us and we will delete it for you.
- Depending on where you live (e.g. EU/EEA, UK, California), you may have additional statutory rights — contact us and we will honor them.
8 · Children
The Service is for adults and is not directed to children under 16. We do not knowingly collect data from children; if you believe a child has created an account, contact us and we will delete it.
9 · Changes to this policy
When we change this policy we update the effective date above, and for material changes we notify you in the app or by email before they take effect.
Questions, requests, or anything unclear: michael@myhumanx.ai — or use the Support page. We reply within 24 hours.