Terms of Service

Effective date: July 1, 2026 · HUMANX LLC

These Terms of Service (the “Terms”) are a binding legal agreement between you and HUMANX LLC (“HUMANX,” “we,” “us,” or “our”) governing your access to and use of the HUMANX websites, applications, dashboards, AI features, content, subscriptions, and all related products and services (collectively, the “Services”). By accessing or using the Services, creating an account, joining a waitlist, or purchasing a subscription, you agree to these Terms. If you do not agree, do not use the Services.

1. Not Medical Advice; No Doctor–Patient Relationship

The Services are provided for informational, educational, and general wellness purposes only. They do not constitute medical advice, diagnosis, or treatment, and no physician–patient or other healthcare provider relationship is created by your use of the Services. All content — including AI-generated responses, plans, protocols, scans, bloodwork interpretations, supplement information, and recommendations of any kind — is general information that has not been reviewed for your individual circumstances by a licensed medical professional. Always consult a qualified physician before beginning any exercise, nutrition, supplementation, hormone, peptide, fasting, or other health-related program, and before acting on any information in the Services. Never disregard or delay seeking professional medical advice because of anything you read or receive through the Services. If you believe you have a medical emergency, call emergency services immediately.

2. Assumption of Risk

Physical training, dietary changes, supplementation, and other optimization activities carry inherent risks, including serious injury, illness, and death. You voluntarily and knowingly assume all risks associated with your use of the Services and any activity you undertake in connection with them. You represent that you are physically able to participate in the activities you choose and that you have obtained clearance from a physician where appropriate.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. The Services are not directed to children, and we do not knowingly collect information from anyone under 18.

4. Accounts and Security

You are responsible for your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current. We may suspend or terminate any account at our sole discretion, including for violation of these Terms, suspected fraud, abuse of the Services or of other users, or any conduct we reasonably deem harmful to HUMANX or others.

5. Subscriptions, Billing, and Refunds

6. Coaches and CoachOS

CoachOS enables independent coaches and professionals (“Coaches”) to operate their own coaching businesses using HUMANX technology. Coaches are independent businesses. They are not employees, agents, partners, or representatives of HUMANX, and HUMANX does not supervise, direct, endorse, or guarantee any Coach or any Coach’s advice, programs, conduct, or results. All payments between a Coach and that Coach’s clients occur directly between them through the Coach’s own payment provider; HUMANX is not a party to, and bears no responsibility or liability for, those transactions or relationships. Any dispute between a Coach and a client must be resolved between those parties. Coaches are solely responsible for complying with all laws, licensing, and professional requirements applicable to their services.

7. Intellectual Property

The Services and all content, software, models, designs, protocols, frameworks, trademarks, and other materials made available through them are owned by HUMANX or its licensors and are protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose. You may not copy, resell, scrape, reverse engineer, create derivative works from, or commercially exploit any part of the Services without our prior written consent. “HUMANX,” “CoachOS,” “FitSNAP AI,” and related names and marks are trademarks of HUMANX LLC.

8. Your Content and Data License

You retain ownership of the content and data you submit to the Services (including photos, logs, check-ins, bloodwork values, and messages) (“User Content”). You grant HUMANX a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, reproduce, display, and use User Content to operate, secure, maintain, and improve the Services. You additionally grant HUMANX a perpetual, irrevocable, worldwide, royalty-free right to create, use, and commercialize de-identified and/or aggregated data derived from User Content and from your use of the Services — including to train, develop, and improve artificial-intelligence models, analytics, and new products — provided such data does not identify you personally. You represent that you have all rights necessary to grant these licenses.

9. AI Outputs

The Services use artificial intelligence. AI outputs are generated automatically, may be inaccurate, incomplete, or unsuitable for your circumstances, and are provided as-is for informational purposes only. You are solely responsible for evaluating and verifying any output before relying on it. AI outputs are not medical, legal, or financial advice.

10. Acceptable Use

You agree not to misuse the Services, including by: violating any law; infringing others’ rights; uploading harmful code; attempting to access non-public systems; scraping or harvesting data; impersonating others; using the Services to build a competing product; or interfering with the operation or security of the Services.

11. Third-Party Services

The Services may link to or integrate third-party services (including payment processors, labs, and wearables). We are not responsible for third-party services, and your use of them is governed by their own terms.

12. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free operation. HUMANX does not warrant or guarantee any particular result, outcome, health improvement, body-composition change, biomarker change, or earnings (including Coach earnings). Individual results vary and depend on factors outside our control.

13. Limitation of Liability

To the maximum extent permitted by law: (a) HUMANX and its owners, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or health outcomes, arising out of or relating to the Services, even if advised of the possibility; and (b) our total aggregate liability for all claims relating to the Services will not exceed the greater of (i) the amounts you paid to HUMANX in the twelve (12) months before the event giving rise to the claim, or (ii) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the fullest extent permitted.

14. Indemnification

You agree to defend, indemnify, and hold harmless HUMANX and its owners, officers, employees, contractors, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your use of the Services; your User Content; your violation of these Terms or of any law or third-party right; any activity you undertake in reliance on the Services; and, if you are a Coach, your coaching business, your clients, and your services.

15. Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully — it affects your legal rights. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property misuse. You and HUMANX each waive the right to a trial by jury and the right to participate in a class action, class arbitration, or representative proceeding. The arbitration will be conducted in New York, New York (or remotely by agreement), and judgment on the award may be entered in any court of competent jurisdiction. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms.

16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles. Where a claim proceeds in court, the state and federal courts located in New York County, New York will have exclusive jurisdiction, and you consent to personal jurisdiction there.

17. Changes; Termination; Survival

We may modify these Terms at any time by posting the updated version; material changes will be indicated by updating the effective date. Continued use after changes constitutes acceptance. We may modify, suspend, or discontinue any part of the Services at any time. Sections that by their nature should survive termination (including Sections 1–2, 7–9, and 12–16) survive.

18. Miscellaneous

These Terms, together with the Privacy Policy and Health Disclaimer, are the entire agreement between you and HUMANX regarding the Services. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may. Contact: casouniverse@gmail.com.